Welcome to RIASJAIPUR.COM (“Website”). RIASJAIPUR and/or its affiliates provide website features and other products and services to you when you visit or shop at www.riasjaipur.com
RIASJAIPUR provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and RIASJAIPUR / STATEMENT (“Company” or “us” or “We” or “riasjaipur.com” or statement).
2. Sale of goods through this website is carried out under the name WWW.RIASJAIPUR.COM by STATEMENT, an Indian company with registered address at C23 Raghushree apartment G4 Jai Singh highway Bani park, Jaipur-302016 Rajasthan, with e-mail address email@example.com telephone number 0141- 4915440. The company is registered as a dealer under section 7(1)/7(2) of the central sales tax Act 1956/ Rajasthan vat act 2003 with effect 1st January 2015 (sole proprietor)/GST REG-25 registration no 08531767892.
These Terms & Conditions apply to products purchased via our Website, or placed through Social Media including but not limited to Facebook, Instagram, Whatsapp, or offline on phone by contacting our Customer Care.
IF YOU DO NOT AGREE WITH THE SUPPLY TERMS, PLEASE DO NOT ACCESS THE WEBSITE OR ANY OTHER ASSET OF RIAS JAIPUR / STATEMENT FOR ANY PURCHASE OR SERVICE.
2.1. The said website is a platform that facilitates the online sale and purchase of merchandise and services ("Services") offered by third party vendors and service providers ("Vendor/s"). Title to the merchandise (“Products”) will pass directly from the Vendors to you.
2.2.RIAS JAIPUR/STATEMENT has the right to change or discontinue any service at any time, without notice. RIAS JAIPUR/STATEMENT may add or modify the procedures, modes, processes or conditions of purchase at any time. RIAS JAIPUR/STATEMENT shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.
www.riasjaipur.com enables the sale of a variety of products. Shipping for all the products on the website shall be as per the company's policy, which may be changed by www.riasjaipur.com from time to time.
3.2. In case you receive a damaged product, please write to us on firstname.lastname@example.org Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measures may be taken to address the issue.
3.3 In case the product is out of stock, our Customer Service Team will get in touch with you and a refund request will be raised. For paid orders, the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised.
4.1. You should take all responsibility for your own actions in utilizing the products purchased by you; RIAS JAIPUR/STATEMENT shall not be liable for any such action.
4.2. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.
4.3. RIAS JAIPUR/STATEMENT shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.
5.1.Prices and availability are subject to change without notice or any consequential liability to you.
5.2. RIAS JAIPUR /STATEMENT strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with an incorrect price or with incorrect information due to an error, RIAS JAIPUR /STATEMENT may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. RIAS JAIPUR /STATEMENT will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If www.riasjaipur.com cancels the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.
6. CREDIT CARD DETAILS
You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. RIAS JAIPUR /STATEMENT expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.
7. DELIVERY OF THE PRODUCT
Your shipping address and pin code will be verified with the database of RIAS JAIPUR/STATEMENT before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by RIAS JAIPUR / STATEMENT, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.
8. RETURN POLICY FOR PRODUCTS
8.1. If you receive a damaged/defective product or a product that does not comply with the specifications as per your original order, please write to us at email@example.com
8.2. Upon receiving your complaint, RIAS JAIPUR / STATEMENT shall verify the authenticity and the nature of the complaint and if we are convinced that the complaint is genuine, we will process a request for a replacement or refund depending on the nature of the case. If the complaint is frivolous or baseless, we reserve the right to take legal actions against you and you will be solely liable for all costs incurred by RIAS JAIPUR / STATEMENT in this regard.
8.3. In order to return any products, you are required to comply with the below-mentioned conditions, viz:
· Please notify RIAS JAIPUR/ STATEMENT of receipt of a damaged/ defective product/service within 48 of your order reaching you. If you are unable to do so within 48 hours, the vendor shall not be held liable for the failure to replace the order; * For all other instances you can notify us within 7 days from when the product is delivered to you • Products should be unused/unwashed; *
· Products if need to be returned shall be done so by you, using a reputed courier in your respective area. Courier freight charges will be borne by you.
· Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.; • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage to products during transit;
· The returned products are subject to verification and checks by us in order to determine the legitimacy of the complaint/return. * These conditions will not apply to products where the defects could not, using reasonable diligence, be discovered, at the time of delivery.
8.4. If a product returned is duly accepted by us, the value of said product, as originally paid by you will be refunded in the form of a store credit/voucher. If the product can be repaired by the service center, we would get the same repaired and send it back to you.
· A promo code, once used shall not be refunded in case of cancellation of order either by you or RIAS JAIPUR /STATEMENT
8.5. No Compensation Policy: If the quality of any products, services, information, or other material purchased or obtained by you through the website did not meet your expectations, no compensation will be given other than the return, credit voucher valid for the period RIASJAIPUR/STATEMENT has decided or exchange of the product. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as a loss to business cases. RIAS JAIPUR /STATEMENT holds the rights to cancel orders and block accounts of such customers without any prior notice.
9. SHIPPING, DELIVERY, AND CANCELLATION
With regards to shipping, delivery, and cancellation, please read terms regarding the same on the website.
10. WARRANTIES AND CLAIMS
Please note the standard warranties and the conditions for usage of the products in relation to each product. No claim (a) that is contrary to the above or (b) where products have been used contrary to the conditions of usage; will be entertained.
11. INDEMNIFICATIONS AND LIMITATION OF LIABILITY
11.1. You agree to indemnify, defend and hold harmless RIAS JAIPUR /STATEMENT from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by RIAS JAIPUR /STATEMENT that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.
11.2. In no event shall RIAS JAIPUR /STATEMENT its officers, directors, employees, partners or vendors be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not www.riasjaipur.com has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and services herein. Notwithstanding anything to contrary, RIAS JAIPUR /STATEMENT entire liability to you under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from you, under which the unlikely liability arises.
12.1. These Terms of Service and the relationship between you and RIAS JAIPUR /STATEMENT shall be governed in accordance with the laws of India without reference to conflict of laws principles.
12.2. All claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and RIAS JAIPUR /STATEMENT shall be subject to the exclusive jurisdiction of the courts at JAIPUR, RAJASTHAN and you hereby accede to and accept the jurisdiction of such courts.
Queries regarding the Terms of Service can be addressed to us at firstname.lastname@example.org